Free shipping
Free shipping on US bead orders of $50 and up. Please note, wholesale bags and clearance do not qualify for free ship because they are already significantly discounted.
New in store shopping and pick up!
Visit us in our brick and mortar store in Port Orchard, WA. We have many products not listed on the website available in store including: lots more bubblegum beads, fabric flowers, elastic by the yard, felt, grosgrain ribbon by the yard, Czech glass beads, headband kits, and beadable pen kits as well as individual pens and silicone toppers.
You can also shop online and pick up your order by selecting In store pick up at check out. Please allow 24hrs for us to prepare your order, a little longer if you place a large order. Our store is open Mon, Tue, Thur, and Friday from 10am to 3pm. We're closed Wednesdays for inventory and other paperwork. Occasionally, we may open later or close early because of scheduled appointments. Please check the website home page for monthly hour updates.
If you have a good idea of what time you'd like to visit or pick up, please email us. Slightly later hours may be available for your visit. Our store address is 1700 Mile Hill Dr, Suite 201 Port Orchard, WA 98366. The store is located inside the mall, upstairs, by the left side staircase.
In store we accept credit cards with chip and tap to pay. We do not accept cash because we have no change on hand.
Shipping
We ship out of WA state and most orders ship in 1-3 business days. But please *** check our Home page for the most current ship time***
Shipping fees are weight based and all orders ship via USPS. You can calculate a shipping estimate in your cart prior to check out by entering your state and zip code.
Please note that wholesale bags are not eligible for free shipping because they are already significantly marked down.
Large orders can save significantly on shipping. Once your order reaches over a pound in weight it will ship in a USPS padded flat rate envelope which fits up to 6 50 piece bead mixes. The next weight up is the medium flat rate box. Lots of beads can fit in this medium box with no increase cost in shipping, so fill that box up ;) This applies to international orders as well.
US orders under one pound ship Ground Advantage US mail and normally arrive with in 4-10 days. Orders over a pound ship Priority mail and normally arrive in 2-4 days. If you are placing a small order and would like your order faster you can choose to upgrade to Priority shipping at check out.
Canadian and other international orders ship via USPS First Class international for orders up to 4 pounds. First class mail normally arrives with in 2 weeks but may take up to 6 weeks. Orders over 4 pounds ship via USPS Priority mail. Priority mail normally arrives with in 10 days.
Returns Policy
You may return bubblegum beads, ribbon kits, and 5 yard lengths of ribbon if they do not meet your expectations. One yard cuts of ribbon are not eligible for returns. Please Contact Us within 7 days of receiving your order to arrange for a return. Returns must be made within 30 days. Goods must be in brand new condition, including original packaging, and returned in a secure box or padded envelope to be eligible for a refund. It is highly recommended that you add delivery confirmation to your return shipment. Lost return packages cannot be refunded. The amount of your refund will be for the goods only, original shipping and return shipping are NOT refundable. Items returned that are not in original new condition or ribbons that are short of the original yardage will not be refunded or returned so please check items carefully before returning.
**Returns of large orders with numerous sets of beads or ribbon may be subject to a restocking fee. Please do not place large orders with the expectation of returning the majority. Instead feel free to contact us for help with color matching or other advice. We normally do not charge a restocking fee but kindly keep in mind that packing many, many small packs of ten beads is very time consuming.
If an item you have purchased contains a defect, please feel free to contact us for a replacement at no cost to you.
This privacy notice discloses the privacy practices for boutiquecraftsupplies.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
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Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately at admin@boutiquecraftsupplies.com.